If you place your order before 1pm Monday to Friday your item will be dispatched that day. After this time will be sent out the following working day. Once your order has been dispatched we are unable to change the shipping address and cancel orders. if you no longer want your item you will need to send the item back for a refund, alternatively email us to cancel your order before it has been dispatched.
When the products arrive on the receipt address you will be asked to sign in order to receive it. If the products arrive to the destination and there is no one to receive, then the transport company will leave a note to contact the assigned representative. You have 5 working days to contact them and set a new appointment. Beyond this time, the product is directly returned to the DESIREE's warehouse. Once the product is returned we will contact you in order to inform you about the offered choices.
We would like to inform you that for your best possible service, in case you are working and there is no one at home to receive, we advise you to indicate your work address as receipt address because all products are delivered between 09:00 to 18:00, when most of you probably are not at home.
Shipping costs of our products in Greece and abroad:
For orders up to 30 euro - 5 euro shipping cost
For orders over 30 euro - free delivery of items
Delivery period: 5 days
European Delivery: 12 euro
Delivery period: 5-7 working days
International Delivery: 18 euro
Delivery period: 6-8 working days